hero background

FAQ

Your Questions, Answered. Discover More with FAQs.

General

Can I trust Eloboost24 or is it a legitimate service?

Eloboost24 is a registered legal company in the United Kingdom under the name "Eloboost24 Group LTD." Our services primarily focus on in-game assistance through Boosting & Coaching, as well as providing a marketplace for users to list and sell in-game accounts. Additional information about our company can be found on the official website of the United Kingdom Companies House. We also encourage potential customers to read reviews from our satisfied clients on Trustpilot at our profile on Trustpilot.

What types of services does Eloboost24 offer?

Eloboost24 offers boosting, coaching, and account trading services.

Can you provide information on how to contact the representative of Eloboost24 in case of any issues or concerns?

If you encounter an issue, please feel free to get in touch with us via website live chat on our website or through discord. We'll be more than happy to assist you.

Does Eloboost24 have any programs for loyal customers?

Yes, Eloboost24 does offer a program for loyal customers. One benefit is the cashback option available on the website. After submitting a boosting or coaching order, a percentage of the order's value is automatically added as credit to your balance on the website. Additionally, as a loyal customer, you may receive emails containing rewards that can be redeemed on the website.

Where can I locate Eloboost24's Terms of Service?

You may find the Terms of Service by visiting the page linked below, which contains legal terminology. Terms of Service

Is it possible to make a purchase as a guest?

Yes, you have the option to make a purchase either as a registered user or as a guest. If you choose to proceed as a guest, the system will automatically create an account for you and send the login information to your email. Additionally, if you encounter any issues with receiving this email, you can reset your password.

What should I do if I have forgotten my password for my website account?

If you have forgotten your website account password, you can reset it by following the link provided below: forgot password

What measures does Eloboost24 take to protect my data?

At Eloboost24 Group LTD, we acknowledge the significance of privacy and the sensitivity of personal data. We are committed to upholding the highest standards of data protection and security for all visitors to our website. As such, we have implemented measures to ensure the confidentiality and integrity of any personal information that you may provide us. For more details on our privacy policy, please refer to: privacy policy.

Can I join Eloboost24's Discord server?

When you buy something from our website, we'll automatically send you an email invitation to join our server. This gives you access to all the benefits and services that come with being our customer.

Boosting

How does Solo boost differ from Duo boost?

Solo boost is a service where a booster logs into your gaming account and plays the game on your behalf to increase your account's ranking. On the other hand, Duo boost is a service where you team up with a booster who helps you win games and elevate your ranking. With Duo boost, you actively participate in the game alongside the booster. It is often preferred by players who want to learn from the booster and improve their own gameplay while climbing the ranks. On the other hand, solo boost is a more affordable option suitable for players who want to quickly enhance their ranking without actively playing the game.

How does the boosting process work after making a purchase?

When you make a purchase from us, we'll send you an email with all the necessary information. To keep track of your order progress, visit your dashboard.
Our boosters claim orders on their own, and once someone accepts your order, you can communicate with them via the same page to proceed further. Moreover, you can also provide your account details via the same page.

How can I correct an error in my purchase?

If you have made any errors in your purchase, you can reach out to us via the live chat on our website or through our Discord.

Can I choose a specific booster for my order?

After placing an order, it is possible to request a specific booster. However, it is important to note that the booster may not accept the order. Alternatively, you can allow an available booster to claim the order.

What is the expected timeframe to be assigned a booster?

The waiting time for a booster varies and is usually just a few minutes on average. However, as our boosters claim orders independently, we cannot provide an exact estimate. The waiting time may depend on several factors such as your region, type of duo, order specifications, and level of difficulty.

Is it possible to communicate with the booster assigned to my order?

Certainly, it's possible to communicate with your assigned booster through dashboard after they have claimed your order. In addition, you can utilize the scheduling feature to arrange an appointment with the booster.

Can game boosting be considered completely safe?

Duo boosting has been reported to be completely safe, and there have been no incidents or issues related to duo boosting. Solo boosting comes with certain risks, but Eloboost24 implements several precautions to reduce them to a minimum. Our boosters use VPNs to match your region's IP address, and they can also go offline so that they do not interact with anyone on your friend list. Despite these measures, there is still a small possibility of detection, which may lead to penalties from the game publisher. Eloboost24 cannot provide a 100% guarantee of safety, but we strive to take all possible steps to mitigate the risks and safeguard your account to the best of our ability.

Can I request a specific character or position for the booster to play?

Yes, during your purchase you have the option to select the specific characters or positions that you want the booster to play.

Does the service offer a streaming option?

Yes, during your purchase you have the option to select the streaming option. The streaming will take place via website “voice call” button located on your dashboard.

Is it possible to ask the booster to use a VPN or offline mode during the boost?

Yes, Eloboost24 boosters automatically use VPN according to your location. Furthermore, during the purchase process, you can also request that the booster plays in offline mode, which is a free of charge option.

Is it possible to ask the booster to play only Solo without playing with others?

Yes, you can activate the "Solo Ace" option when submitting your order. This option requires the booster to play without any premade teammates.

Am I allowed to purchase win boosts while my account is still in placement matches?

Sorry, it is not possible to buy a win boost while your account is still in placement games. However, you have the option to purchase placement boost instead.

Regarding placement boost, what does the "last known rank" mean?

In placement boost, "last known rank" refers to the rank of your account at the end of the previous season or the last time it was ranked. If your account was ranked two seasons ago and you haven't played since, choose the rank from two years ago. Note: The account's MMR must match the order. For instance, if your account is Diamond with Master MMR, choose Master as your last known rank.

Is it possible to change my assigned booster?

If your current booster doesn't meet your needs, click "Request New Booster" in your dashboard.

Is it possible to pause the service?

Yes, simply click the "pause" button in your dashboard.

Can I trust the boosters on your website?

Yes, all our boosters have gone through various tests and evaluations to ensure they meet our standards and earn a spot on our website's booster panel.

Am I allowed to play games while my order is being boosted

Yes, it is permissible for you to play games while your order is being boosted. Nevertheless, please bear in mind that it is not allowed to play ranked games in the same queue as your boost is currently in progress. This is to avoid any disruption or interference with the boosting process.

Is it possible to give a tip to my booster?

Certainly, you have the option to tip your booster via the tip button provided on your dashboard. It's important to note that sending tips to extend the service or pay for specific requests without admin approval is strictly prohibited.

What is the process for reviewing my booster?

Once your order is complete, you can review the booster via your dashboard.

Can I communicate with my booster outside of the website?

Unfortunately, it is not allowed to contact boosters outside of the website.

Can I use voice chat during duo boosting?

Yes, voice communication is permitted for duo boosting. You can request a booster to join a voice call with you if desired.

To initiate a voice call, simply select your order from the dashboard and click on the "Voice Call" button.

What should I do if a booster offers me a private service outside of the website?

Engaging in private deals with our boosters is strictly prohibited under our terms of service. If you receive any offers for compensation outside of our website, please contact us immediately via our live chat feature on our website.

Can I get more details about the Win Boosting service?

Win boost is a pay-per-win service where each loss earns the customer an extra win. If the account is promoted to a higher division, we deduct the progress value and return the remaining amount as credit to the customer's website balance.

If my booster abandons the order or I request a new booster, what’s gonna happen next?

We adjust the order (if there’s any progress/regression) on the order and put it on the dashboard for other boosters. You’ll receive an email once a new booster claims the order.

What should I do if the booster is not performing their duties properly, such as displaying toxic behavior, performing poorly, not adhering to the specifics of the order, or causing my account to be penalized?

If the booster has caused any inconvenience, including but not limited to failure to follow order requests, in-game toxicity, account penalization or banning, poor performance, etc., please utilize the "Report" button on your dashboard to submit a report. We will promptly address the matter. If you experience any additional issues or inconveniences with your booster, please feel free to contact us for assistance.

Is there an option to expedite the service for an additional fee?

Yes, you can opt for our "Priority" service to accelerate the process by assigning a booster more quickly.

For duo boosting, can the booster use multiple accounts?

Yes, by selecting the "Ghost Duo" option, you can request the booster to utilize multiple accounts during the boosting process.

Can I specifically request a VIP booster to handle my order?

Absolutely, you can opt for the "VIP Booster" option for an additional fee, ensuring that your order is exclusively handled by a VIP booster.

What distinguishes a VIP booster from others?

A VIP booster is an elite player with the highest in-game ranks and a proven track record of success. They excel in achieving results, particularly in high-elo orders.

If it's taking too long to get a booster, what should I do?

In such cases, you can opt for a priority option to speed up the process. Additionally, feel free to reach out to live chat for further assistance in expediting the booster assignment.

Coaching

How does the coaching process work after making a purchase?

After making a purchase, we'll send you an email with all the necessary coaching details. To monitor your order progress, visit our coaching dashboard.

Our coaches independently claim orders. Once your order is accepted, you can communicate with them via the same page to proceed further.

How does a coaching session work?

The coach will analyze your gameplay by reviewing your replays or playing live with you, and provide guidance to help you identify and correct your mistakes.

How does a regular coach differ from an elite coach?

The difference between a Regular Eloboost24 Coach and an Elite Coach is that a Regular Coach has skill and experience in coaching, while an Elite Coach has extensive coaching experience of at least 100 hours.

How can I correct an error in my purchase?

If you have made any errors in your purchase, you can reach out to us via the live chat on our website or through our Discord.

Can I choose a specific coaching for my order?

After placing an order, it is possible to request a specific coach. However, it is important to note that the coach may not accept the order. Alternatively, you can allow an available coach to claim the order.

What is the expected timeframe to be assigned a coaching?

The waiting time for a booster varies and is usually just a few minutes on average. However, as our coaches claim orders independently, we cannot provide an exact estimate.

Is it possible to change my assigned coach?

Surely, if your current coach is not meeting your schedule or preference you can request a new coach through your dashboard.

Is it possible to give a tip to my coach?

Certainly, you have the option to tip your coach via the tip button provided on your dashboard. It's important to note that sending tips to extend the service or pay for specific requests without admin approval is strictly prohibited.

What is the process for reviewing my coach?

Once your order is complete, you can review the coach via your dashboard.

Once the coaching session is over, what are the next steps?

To acknowledge the completion of the coaching session, click on the "confirm that coaching is completed" button on your dashboard.

Account Purchase

What is the expected delivery time and delivery location for the account?

Once the payment is completed, you’ll receive the account login details on the dashboard as well as in your email inbox.

Can the purchase of a game account be considered safe? Is there a warranty available for such purchases?

We offer a 7-day basic warranty for all the game accounts we sell, with the option to purchase a lifetime warranty for added protection. However, it's important to note that game publishers have prohibited buying and selling game accounts, which creates some inherent risks. To reduce or eliminate these risks, we recommend buying a company account or from a top seller and opting for a lifetime warranty. For more information about our warranty and its coverage, please visit the following page.

After buying an account, Is it possible to update my email, password, and phone number? If so, when can these changes be made?

You are able to change your email, password, and phone number after purchasing an account. We highly recommend that you change these details as soon as possible after completing the purchase.

What should I do if there's an issue with the account I purchased?

In case the issue persists 48 hours after the purchase, we recommend reaching out to us via the live chat on our website or Discord to resolve the matter.

What distinguishes a botted account from a hand-leveled one?

Eloboost24 categorizes accounts into two types: botting accounts and handmade accounts. A botting account is leveled using botting software, while a handmade account is leveled by a player. Although botting accounts are less expensive, they carry a higher risk of being banned.

How can I increase the security of my account and minimize the associated risks?

To minimize the risks involved in trading your account, we recommend taking the following safety measures:

  • Change the email and password of the account immediately after the purchase.
  • Do not share the account credentials with anyone.
  • Refrain from submitting tickets on the game publisher's website using the purchased account.
  • Avoid getting reported in games by maintaining good behavior.

Account Sale

How can I put my account on marketplace?

Follow these steps:

  1. Enter your withdrawal information at page.
  2. List your account for sale at page.

As an account seller, do I need to provide verification of my ID card or Passport before I can start selling?

You only need to go through verification if you sell accounts at or above 150 EUR/USD. You can also check your verification status by visiting the following page.

When listing my account for sale, what options do I have if I prefer not to disclose my primary email to others?

To avoid sharing your primary email information, you can create a new email address and associate it with your game account.

When listing my account for sale, what is the reason for having to disclose my email information?

The seller is required to provide both the game account information and associated email information to ensure the buyer has complete access to the account after purchase.

What types of accounts are prohibited for sale on Eloboost24?

Below are the types of accounts that can or cannot be sold on Eloboost24:

  • Allowed for sale:

    • Unranked/Ranked accounts
    • Botted/Hand-leveled accounts (provided the level-up option is included in the selling account form)
  • Not allowed for sale:

    • Accounts with a value exceeding 250 EUR/USD
    • Accounts with more than 400 skins (League of legend)
    • Accounts that are stolen or hacked
    • Accounts with no access to email or phone number
    • Banned accounts
    • Accounts with inappropriate summoner names

Is it possible to sell an account to Eloboost24?

Regrettably, we do not engage in purchasing accounts.

What is the amount of the fee charged by Eloboost24?

Regular Seller:

  0 -  20 EUR/USD - 40%
 21 -  50 EUR/USD - 35%
 51 -  75 EUR/USD - 30%
 76 - 100 EUR/USD - 25%
101 - 150 EUR/USD - 25%
151 - 200 EUR/USD - 25%
over  200 EUR/USD - 25%

*the minimum applied fee is 4 EUR/USD

Top Sellers:

  0 -  20 EUR/USD - 30%
 21 -  50 EUR/USD - 25%
 51 -  75 EUR/USD - 20%
 76 - 100 EUR/USD - 20%
101 - 150 EUR/USD - 20%
151 - 200 EUR/USD - 20%
over  200 EUR/USD - 20%

*the minimum applied fee is 4 EUR/USD

We charge a selling fee based on the nominal price set by the seller. For instance, if you set a price of 200 EUR for your account, we’ll add the fee and list the account for 250 EUR. After the account is sold, you’ll receive the set price of 200 EUR.

What withdrawal options do you offer for sellers?

There are several withdrawal options available, including Bank transfer, Skrill, Webmoney, Payoneer, and PayPal (subject to prior approval).

How often are payments distributed for sellers on the Eloboost24 marketplace?

Eloboost24 distributes payments for the marketplace every Thursday on a regular basis. Once your account is sold, the money will be held in a frozen balance for seven days before being distributed. You’ll then have to wait until the next payment distribution day, which is every Thursday.

How can I, as a seller, confirm if my account has been successfully published?

Once your account is approved, you’ll receive a notification via email. You can check if your account is successfully published by visiting the following page: My accounts
We will review your offer within a few hours, with a maximum timeframe of 48 hours, and notify you via email once the review is complete.

How can, as a seller, I receive payment if I am located in Turkey Or Egypt?

If you are residing in Turkey or Egypt, you can receive your pay ment through Payoneer.

As a seller, what are the steps to edit or remove my offer?

To make changes to your offer, you can access the following page My accounts and edit it as needed. Please note that it may take 1-48 hours for us to review the changes, and we’ll send you updates via email. If you want to remove your offer entirely, you can also do so through this page.

What steps can I, as a seller, take to expedite the process of selling my account?

To increase the chances of selling your account quickly, here are some tips to create an attractive offer:

  • Set a competitive price by researching similar accounts on the marketplace.
  • Upload high-quality images that show all the important details of your account.
  • Provide a detailed description of your account, including its level, rank, champions, skins, and any other relevant information.
By following these tips, you can make your offer more appealing to potential buyers and increase the likelihood of selling your account quickly.

In selling form, what does the bulk option mean for sellers?

The bulk option is a feature that enables sellers to list multiple accounts with similar details simultaneously. This can be done if the accounts have identical characteristics.

As a seller, is it possible to continue using my account while it is listed for sale on Eloboost24?

Certainly, you are allowed to continue using your account while it is on sale. Nevertheless, it is crucial to ensure that you update your offer promptly in case there are any changes to the account.

What are the steps to become a top seller?

To obtain the top seller status, you need to sell either 25 accounts above 30 EUR/USD or 35 accounts above 15 EUR/USD without encountering any issues. You can apply for verification using the provided form and expect a response via email within eight days. The form link is: here

Are there any pricing guidelines or rules for sellers?

Yes, there are pricing guidelines in place. Please refer to the guideline below:

  • Hand leveled Emerald: Minimum 25 EUR/USD; Botted; Minimum 15 EUR/USD
  • Hand leveled Diamond 4: Minimum 30 EUR/USD; Botted; Minimum 20 EUR/USD
  • Hand leveled Diamond 3: Minimum 35 EUR/USD; Botted; Minimum 25 EUR/USD
  • Hand leveled Diamond 2: Minimum 40 EUR/USD; Botted; Minimum 30 EUR/USD
  • Hand leveled Diamond 1: Minimum 45 EUR/USD; Botted; Minimum 35 EUR/USD
  • Hand leveled Master: Minimum 60 EUR/USD; Botted; Minimum 50 EUR/USD
  • Hand leveled Grandmaster: Minimum 90 EUR/USD; Botted: Minimum 70 EUR/USD
  • Hand leveled Challenger: Minimum 140 EUR/USD; Botted: Minimum 120 EUR/USD

Price Per Champion:

  • 25 EUR/USD per each 50 champions
  • 50 Champions: Minimum 25 EUR/USD
  • 100 Champions: Minimum 50 EUR/USD
  • 150 Champions: Minimum 75 EUR/USD

Price Per Skin:

  • 50 EUR/USD per each 100 skins
  • 100 Skins: Minimum 50 EUR/USD
  • 200 Skins: Minimum 100 EUR/USD
  • 300 Skins: Minimum 150 EUR/USD
  • 400 Skins: Minimum 200 EUR/USD
  • League of legends offers exceeding 400 skins will not be accepted

Payment

For customers, can you suggest a payment provider for me to use when paying for your services?

If you are looking to make a payment for our services, Stripe is a payment provider that we highly recommend, as it supports a wide range of payment methods. You can make credit card payments using MasterCard, Maestro or Visa, as well as Apple Pay or Google Pay, through Stripe. Additionally, Stripe also supports American Express payments. If you prefer to pay using bank transfers, Stripe & Skrill offers various options such as Ideal for the Netherlands, Giropay for Germany, Bancontact for Belgium, Rapid transfers available in EEA countries, Trustly for EEA countries, Klarna, Sofort for EEA countries, and Poli banking for Australia and New Zealand. Finally, if you prefer to pay we recommend Coinbase, which allows you to pay using a wide range of popular cryptocurrencies.

What steps can I take if I have paid for the services, but my order does not appear on the dashboard?

If your order is not showing up on the dashboard, it could be because the payment was rejected by the processing bank. In such cases, the charge on your credit card will be released.

Refund

Can I get a refund for my boosting order?

If you wish to receive a refund for your boosting service, you may do so in accordance with our refund policy as detailed in our terms of service. To be eligible for a refund, you must make the request at least 72 hours after the purchase, and only if a booster has not yet been assigned or if the service has not yet started. For more information on this, please refer to Terms of Service. If you wish to initiate a refund request, you may either create a ticket on our Discord channel or use the live chat option available on our website.

Can I get a refund for my coaching order?

If you wish to receive a refund for your coaching service, you may do so in accordance with our refund policy as detailed in our terms of service. To be eligible for a refund, you must make the request at least 72 hours after the purchase, and only if a coach has not yet been assigned or if the service has not yet started. For more information on this, please refer to Terms of Service. If you wish to initiate a refund request, you may either create a ticket on our Discord channel or use the live chat option available on our website.

Is it possible to receive a refund for the account that I bought?

All accounts come with a minimum 7-day warranty. If you encounter any issues with the account, please contact us within 7 days.We’ll notify the seller and give them a specific time to fix the issue. If the seller cannot fix the issue and the account is not damaged by the buyer, we can add credit on the website. Refunds on the payment provider will be applicable if we cannot provide a similar account within 72 hours after the sale is canceled.

Recruitment

What are the prerequisites or qualifications needed for a boosting job?

Minimum Current rank (not peak) to apply for boosting job:

  • LoL & TFT (High Master on main regions EUW, OCE, NA)
  • Valorant: (Radiant)
  • Overwatch 2 (Grandmaster)
  • Apex Legends (Predator)
  • Rocket League (Grand Champion)
  • Counter-Strike 2 (Global Elite)
  • Wild Rift (Grandmaster)

Boosting Job FAQ:

Click here to visit page

Application Form:

Click here to visit page

You may apply even if your rank is close to the requirement, but meeting the requirement does not guarantee acceptance. If your application progresses, you will receive an email notification within 1-16 days.

How can I become a booster? What is the process?

We’ll send you an update via email within 1-6 days of submitting your application. Even if your rank is lower than the specified requirement, you can still apply. In case we require more boosters around your rank, we’ll contact you via email.

To apply for a boosting job, please fill out the form available at page.

Does my current rank matter more than my peak rank?

We prioritize your current rank over your peak rank. However, you can still apply if you've recently reached the peak rank. We will review your application accordingly.

What is the potential monthly income for a booster?

The potential monthly income for a booster varies depending on the level of activity and the demand for the game. Typically, boosters can earn anywhere from 100-150 EUR per month up to 2000 EUR during high-demand months.

How can I receive payment if I am located in Turkey or Egypt?

If you are residing in Turkey, you can receive your payment through Payoneer.