Chat with customers

Customers read every message you send, and chat quality is enforced with fines. The basics:

• Greet the customer when you claim the order.
• Update them before stepping away and provide playtime updates.
• Avoid informal terms like "buddy" or "mate" during initial interactions; they are fine once a friendly relationship is established.
• Never solicit tips before completing an order.

All customer communication runs through the order chat. Sharing personal contact info (Discord ID, WhatsApp, Telegram) or messaging customers outside the platform carries fines, and moving a deal off-platform ends the cooperation. If a customer contacts you elsewhere, inform them that contact outside the platform is not permitted.

For duo boosting, streaming orders, or coaching, start a voice call from the voice button on the order page. On Discord: join a voice channel, direct the customer to the #join_me channel, and drag them into your channel.