Difficulties of Boosting + Booster Mental Health

Are you familiar with boosters and what they do? Boosters are people who help gamers who literally need a boost when it comes to playing games like League of Legends and Valorant. What sometimes gives boosters the blues is having to provide a level of customer service that is literally in a league of its own.

The Boosting Profession

If you're familiar with freelancers and what they do, the profession of a booster isn't much different. These are contracted players who've mastered how to play games like LoL and have offered their services to struggling gamers who need them. What are those needs? It varies from person to person but the overall goal is to get the best possible gaming experience by filling in gaps they're unable to do for themselves.

As a profession, the goal of a booster is to earn paying customers some wins so that they can boost their ranks in highly competitive games like LoL. Long before games like LoL, boosting has been a thing that dates as far back as the beginning of playing games online. Unfortunately, not everybody who offered boosting services was honest with their work. There were hackers and scammers that gave boosters a bad reputation, as well as the profession of boosting as a whole.

Battle of Ethics

Today, cheaters, hackers, and scammers still exist. It is they that cause the most amount of headaches for game developers and gamers alike. It is because of them companies like Epic Games, Riot Games, and Ten Cent (just to name a few) have had no choice but to elevate security measures to the point where it almost seems ridiculous. Unfortunately, this sometimes puts gamers like you, as well as ethical boosters, in a complicated position.

Speaking as an avid gamer myself, I've found the gaming industry has become more frustrating than ever as it often feels like there are way too many security measures in place where even honest players have a tough time being able to enjoy games they've bought and paid for. Headaches like this have prompted a surge of illegal hacks and downloads of some of the most popular video games. In the minds of these individuals, if there's less hassle to play an illegally downloaded game than one that's been bought and paid for legally, why not? I honestly can't say I blame them!

However, in the case of massive multiplayer online games (MMO), these are games played online that haven't been sold for a certain amount of dollars like Call of Duty, God of War, and Warhammer. MMO-style games are hugely popular and for good reason. Again speaking as a gamer, the appeal behind games like LoL is you can play as competitively as you want without having to fork out huge sums of money to do it. In fact, some of the highest-ranking players in games like LoL didn't even fork out so much as a penny. Among the rare few who are at this level, they support the gaming community by offering their services as boosters and coaches.

A Booster's Life

Acting as a service, boosters are often linked with a company like Eloboost24 and are contracted by paying customers who feel they need it. What causes a player to seek the help of a booster varies but the bottom line is a booster is contracted to help that customer out according to what they paid for. Such services may be done as a solo player or in dual-player mode. In dual, both the booster and the paying customer work together to achieve the desired result.

The life of a booster isn't necessarily an easy one. Sure, it sounds great to stay at home to play video games. However, boosters don't play games like LoL the same way a regular player would. Instead of purely for fun, they're doing this as a hired worker doing a specific task. This literally changes the game, at least from the point of view of a booster. Now as a job, whenever a booster logs into a customer's account, they have to make sure they're abiding by an agreement they signed with ethical boosting companies like Eloboost24.

That can be stressful, especially if issues come about between a booster and the customer that's paying for his services. As ideal as it is for everyone to be on the same page all the time, this doesn't always happen. Miscommunication and misunderstandings are among the most common reasons why people get into arguments with each other. As soon as this happens, stress levels go up, posing a threat to elevate such a delicate situation.

A Booster's View

From the point of view of many boosters, the primary goal is to complete a task they've been assigned to do. When everybody involved is in agreement from start to finish, it's a smooth business deal that hasn't met with any complications. However, if a customer has certain expectations they feel aren't being met, they're going to react accordingly. Sometimes, customers are able to keep their cool, making it easy for the booster involved to keep their cool too. Then sometimes, there are customers who have a very low patience level where they become so hostile with the booster they're dealing with that it may cause a stressful situation to worsen.

Among boosters who've had to deal with difficult customers, it's no different than someone working in the complaints department of a store as a job. Nobody likes to hear negative feedback, regardless if it's justified or not. Every single person, even the most decent human being, has a certain level of pride they don't want to be bruised. Customers have this, as well as boosters.

Already, boosters have to deal with a misunderstood reputation by a gaming community that has yet to grasp the reality they're not cheaters. They also have to deal with the whims of a customer that doesn't always seem to understand what they're exactly paying for. Speaking as someone who has worked in customer service for many years, I know first-hand what it feels like to encounter upset people who tend to be a bit too hot-headed for their own good.

A Booster's Goal

The professional life of a booster is exactly the same as the one of a customer service rep. They're providing a service with the intent to make it the best possible experience for the paying customer. This is what generates repeat business, as well as the word of mouth needed to bring more customers in. When something goes wrong along the way, frustrations kick in.

Again speaking from experience, when I'm attempting to provide the best possible service, the idea is for that customer to walk away with the “wow” experience. When this doesn't happen and something goes horribly wrong, this is incredibly stressful. Among people-pleasers, failing to measure up to a customer's expectations is a difficult pill to swallow. It's even worse when that customer comes across as an irrational person that makes bratty little children seem angelic.

So how do you deal with something like that? One of the biggest reasons why so many people don't last long in the complaints department as a customer service rep is because it's way too stressful for them to handle. Imagine having to deal with one angry person after another who may or may not listen to reason. This is no different from the point of view of a booster.

Presto!

Among boosters who “lose it” by lashing out against the customer or fellow players in games like LoL, they're doing this as an outlet to vent their frustrations. Although this isn't exactly acceptable behavior, it is understandable. Usually, people act like presto cookers. When there's too much pressure built up, they're going to blow. All too often when this happens, it's not pretty.

When a booster goes off the rails due to some kind of emotional trauma that has affected their better judgment, this leaves a bad taste in the customer's mouth. As a result, word gets out that not only criticizes the booster involved but the company they represent. This is where damage control kicks in, especially among ethical boosters such as Eloboost24. Just like stores that do the same thing, the idea is to calm the insulted customer down enough to find a mutually agreeable solution. Sometimes it works, sometimes it doesn't.

As for the boosters who become hostile, many are decent enough to acknowledge they succumbed to a raw emotion that got the best of them. It happens. As much as we'd love to pride ourselves to be untouchable, the truth of the matter is we're not. Among bible believers, it's made clear many times that while the spirit is willing, the flesh is weak. Remember, we are fleshly human beings that may be rich with spirit but it's often in conflict with a part of ourselves that doesn't always want to comply.

Simmer Down

Whether a booster has gone presto or not, the key to overcoming any difficult situation is to take a breather. If you honestly feel you're dealing with an unhappy customer who seems to be a bit too erratic for your liking, the best move you can possibly make is to walk away. If this means abruptly cutting that customer off before you do something rash, so be it.

When it comes to this, you literally need a moment to calm down enough before moving forward. If you have to, take a walk and literally talk to yourself about what happened. As silly as this may sound, it works so much better than letting your own thoughts mess with your mind. Hearing your own voice talk does wonders. I know this from personal experience, as well as observing others who've done the same thing. These are usually the people that can handle a full day's worth of customer complaints, seemingly unphased, and do it for many years.

Resolutions

As a booster, should you find yourself having to walk away from an erratic customer so you can calm down, don't procrastinate. Procrastination is another major sin people commit that can cause an already bad situation to become worse. The moment you're calm enough to address your side of the drama that went on, you should first communicate with someone who supervises your boosting activities. Odds are, the customer you dealt with has already done this and is only telling their side of the story.

When dealing with your supervisor, or whoever has you on their payroll, make sure you're calm enough to do so. There are some supervisors who are really good at dealing with boosters who are still on an emotional high but bear in mind you may be doing to your supervisor the same thing the erratic customer did to you. Ideally, you want to put yourself in the other person's shoes whenever dealing with them. Believe it or not, this always helps, even if those shoes seem awkwardly uncomfortable.

As a booster, understanding where your customer may be coming from with their trauma will help you stay calm enough to find a solution that may work for both of you. It should also be pointed out that each time there is a situation of any kind that erupts between you and the customer, always let someone who supervises you know about it. Even if the situation seems amicable enough, do it anyway. They have a right to know what's going on. It also boosts your own reputation as a professional.

Recognition

Face it, we're all flawed human beings. Boosters are also human beings, even though the gaming community may suggest otherwise. Human beings all share the same common problems that include anger, fear, gluttony, greed, jealousy, lust, and pride. They're not called the seven deadly sins without reason. Each of them has been known to kick in from time to time. Sometimes they're game-related, sometimes they're not. Often, life situations play a factor in a person's psyche that will affect their gameplay.

When dealing with angry customers, bear in mind it may not necessarily be about you as a booster that ticked them off. There may be something else that's put the other person in a mood that's causing them to behave out of character. Unfortunately, we live in a society now where too many have drawn the conclusion it's okay to behave like undisciplined children instead of responsible adults. With this in mind, you have to make a point to rise above the occasion. This isn't easy but necessary.

The Seven Deadly Sins

When discussing the seven deadly sins, anger, fear, and pride are always the first three that lunge forward like racers running on a track. This doesn't just apply to the gaming world. It applies to everything. As for the others, they also play their own roles that trigger situations to become stickier than they deserve. This is especially the case among the most competitive players.

Greed, jealousy, and lust literally work together when a player is so bent to achieve their idea of the best result that they may place unrealistic expectations upon a booster. This is usually the most common reason why customers “lose it” on a booster. Instead of accepting reality for what it is, or understanding what they bought and paid for, the emotionally triggered customer will lash out. Unfortunately, these are the worst customers to deal with as they often don't listen to reason. They only want to win and will do everything in their power to get it. These are the exact same traits found in cheaters, hackers, and scammers.

As for gluttony, this is a trait every person has to contend with at some level. How does gluttony factor in among gamers? Well, another word for gluttony is addiction. Of all the seven deadly sins that plague mankind, gluttony is the sneakiest. It quietly works with greed, jealousy, and lust in what becomes an unquenchable desire to be on top.

Among gamers, including boosters and coaches, those seven sins are just as deadly to them as the biblical versions are to mankind in general. They always serve as complications to what would otherwise be a simple scenario. Most of the time, people don't recognize them for what they are, which is why so many make the same mistakes over and over again. This applies just as much to gaming as it does to life.

In Conclusion

Whether you're a mere gamer or a booster, the key is to chill out, literally. Should a situation seem too tense for comfort, then go walk and talk it off on your own until you calm down. Then and only then come back and deal with it, preferably as a rational adult. Among boosters, always get your supervisor involved as they have a right to know what's going on. Even if you're dealing with a seemingly rational customer, you have to protect yourself, as well as the company you represent. This will keep you on top as an ethical booster, which will make you a favorite choice among customers looking for someone they can trust with their needs.

Nothing, not even games like LoL and Valorant, is worth stressing over. Allowing stress to get in the way, clouds your better judgment, turning you into an inferior version of yourself. You don't want that. When a situation threatens to become stressful, be that better person and simply breathe before reacting. Ideally, you want to exercise this tactic so that you can prove that you're worth your weight in gold. This should apply to you as a booster, as well as a human being.