Help Centre · Customers

Chat with your booster or seller

Orders and Support

Chat with your booster or seller

Use in-platform chat for all order communication.

Order chat

Every order has a dedicated chat thread. Use it to communicate directly with your booster or seller for instructions, updates, or questions. Chat history is stored and can be read back during dispute resolution, which protects both sides.

EB24 Bot messages

Messages labeled EB24 Bot are system notifications with order updates, safety tips, and other order-related information.

Voice communication

For Duo Boosting and coaching, click the Voice Call button on the order dashboard to join a secure, private voice room with your booster or coach.