Withdrawals
Withdraw earned balance to your payout method.
Frozen balance
For marketplace sellers, funds from a completed sale are held for 7 days before they become available for payout. This window covers the warranty and chargeback period and protects both sides of the trade. If a dispute or warranty case opens during the window, the hold may be extended until it is resolved.
When you get paid
Marketplace sellers: once the 7-day freeze clears, funds move to your available balance. Scheduled payouts go out twice a month, on the 10th and the 25th, at the lowest fees with no action required.
Contractors (boosting, coaching, and pro-gaming services, including GGirls): earnings clear automatically and scheduled payouts go out on the 5th of each calendar month.
Instant payouts are available to both at any time from the Wallet. A 3% on-demand fee applies (5% for USDC) and the transfer goes out within one working day for most methods. Scheduled and instant payouts draw from the same available balance, so you can mix them.
After a payout is sent: a bank transfer usually arrives the same or the next working day (banks do not process transfers on Saturdays and Sundays); Payoneer, PayPal and Skrill are instant; crypto takes up to 1 day. If a sent payout has not arrived after 2 working days for a bank transfer, or after 1 day for other methods, contact support.
Payout hold after a strike
Jeśli strike doprowadzi cię do kroku 4 w ciągu 90 dni, twoje wypłaty zostaną wstrzymane na 14 dni. Saldo zostaje w twoim portfelu i nic nie jest potrącane. Wypłaty zlecone lub zaplanowane w czasie wstrzymania czekają i są wysyłane po jego zakończeniu. Wypłata już wysłana do operatora płatności nie jest zatrzymywana. Strona portfela pokazuje datę zakończenia wstrzymania.
See Account standing for how warnings and strikes work and how to appeal.
Minimum payout
The minimum payout is 50 EUR or 50 USD depending on payout method, calculated across your available balances at the current conversion rate. The same threshold applies to scheduled and instant payouts. If your balance is below the minimum on a scheduled date, the payout is skipped and rolls over to the next cycle.