Contractor rules overview
Core rules every booster must follow.
Major violations
These violations result in panel and credit termination:
- Offering or accepting private services for compensation
- Sharing or trading access to any orders or panels
- Engaging in sabotage or other fraudulent activities
- Associating with blacklisted companies or boosters
- Unauthorized sharing of any EB24-related information
- Recommending non-EB24 platforms, distributing links of external companies, or recruiting for external platforms via EB24
- Leaking any customer information, streaming customer gameplay to anyone else, or playing duo with individuals outside the company
- Not using a VPN matching the customer's location during solo boosts
Behavior and communication
Fines apply to conduct violations, including:
- Chat ban on any customer or company account: 150 EUR
- Verbal abuse towards customers, staff, boosters, or players: 40 EUR
- Sharing personal contact info (Discord ID, WhatsApp, Telegram): 35 EUR
- Sending messages to customers outside the platform: 30 EUR
- Consistent negativity or discouraging teammates: 20 EUR
- Not responding to an admin direct message within 24 hours: 15 EUR
- Poor communication (no greeting, no updates before leaving an order): 10 EUR
- Begging for tips before completing an order, informal terms during initial interactions, or responding to customer messages off-platform: 5 EUR each
Account handling on customer accounts
- Unauthorized purchasing of items: 40 EUR
- Chatting with friends from the customer's account: 30 EUR
- Adding friends on the customer's account: 10 EUR. For duos, invite to lobby without adding.
Order handling
- Marking orders complete without finishing tasks: 50 EUR
- Not starting orders within 30 minutes or skipping the first 3 games: 15 EUR
- Disregarding order details, schedules, or preferences: 15 EUR
- Duoing with accounts more than 3 divisions apart without approval: 10 EUR
- Fewer than 6 completed orders per month: 25 EUR per month of low activity; 3 consecutive months leads to removal